Service contracts
Predictable budgets, priority response, and a team that already knows your equipment. A service contract moves you out of the break-fix cycle for good.
The risks of paying as you go
Relying on time-and-materials service for critical systems exposes your business to:
- Volatile budgets. One major component failure can wreck a quarter's budget.
- Delayed service. During a heatwave you're competing for technicians, and without a contract you may not be first.
- Administrative hassle. Separate quotes, POs, and invoices for every call eat management time.
- Inconsistent quality. Different providers mean uneven work and no single point of accountability.
A true partnership
Our contracts align our goals with yours: keeping your systems running.
With a contract, equipment reliability becomes our job, so you can focus on your store, your inventory, and your customers.
The contract advantage
Priority emergency response
Contract clients go to the front of the line, with guaranteed response times.
Fixed, predictable costs
Contracts cover labor, and optionally parts, for specified repairs. Your repair budget becomes a fixed operating expense.
A dedicated team
Technicians who know your store, your equipment, and how you operate. We become part of your facilities team.
Simpler operations
One call handles dispatch through reporting, with asset tracking and service history to show total cost of ownership.
Every contract includes
Contracts are built on our preventative maintenance program.
- Preventative maintenance. Every feature of our proactive maintenance plans.
- Priority status. Guaranteed priority on all emergency service calls.
- Labor coverage. All standard repairs on covered equipment.
- 24/7/365 access. Direct line to our dispatch and service team.
- Asset tracking. Detailed service history reporting for every unit.
- Optional parts coverage. For complete protection.
Ready for real peace of mind?
Take control of your maintenance budget. We'll start with a free site audit.